Episode 8 featuring Ashish Bansal

We are joined by Ashish Bansal of GSK Pharma to talk about Continual Service Improvement, ERP, Automation – and the importance of these concepts in medium and large companies. We also explore the potential of these technologies in the future, and how they affect consumerism.

Ashish Bansal is a MBA graduate specialized in IT & Business Administration from ICFAI university who has grown from a core technical specialist role to a leadership role. Over 18 years, he primarily worked on Strategic Partner Relationship, Captive Center Setup with cross-function integration, as IT advisor/integration program manager during M&A, ERP Operations, Global IT Service Delivery & Operations Management, Site Leadership/IT Governance, Application Development, Automation Testing (Tosca / Live Compare) & Support, E2E IT Infrastructure Mgmt (IaaS, Google Cloud/AWS, in-house) in Pharma/Insurance/Healthcare, Energy/Petrochemical, CPG/Retail, ITES (Analytics/KPO/BPO) and Consulting industry. He has extensively worked on IT Budgeting, Contract Renegotiations, Continuous Service Improvement & Robotic Process Automation (Automation Anywhere & IBM Watson) as well.

He has hands-on experience with ISO 27001/ ISAE 3402/PCI DSS/HIPAA audits and quantifiable process improvement initiatives through Six-Sigma/ITIL/PMP best practices. He has successfully managed multiple shifting priorities & demands, the ability to read/analyze/interpret technical manuals & agreements. Ashish also has international working exposure & has been awarded at the vertical level, companywide & industrywide for outstanding performance, respecting company values & implementing innovative solutions.

In this episode:
01:25 Ashish Bansal intro
03:00 What is Continual Service Improvement or CSI?
04:50 Why automation is crucial in larger companies?
09:00 What is the use case for an ERP – especially for smaller companies?
12:00 How has business automation impacted businesses? Where is it going in the years to come?
15:00 In terms of usability, is technology in the Enterprise still riddled with a steep learning curve?
17:30 What are the kind of resources people can use if they want to learn about these technologies?
19:30 How does a customer see the end affect and how can they appreciate this?
23:00 What about the use of Blockchain, AI, ML in automation – where is that?
25:30 Why is Business Automation and Digital Transformation taking so long to pick up?

There is a reference to previous podcast talking about automation helping in revenue generation systems – this is alluding to our two episodes – Episode 2 with Samriddh, and Episode 5 with Luis Ortega.

Automation Anywhere: https://www.automationanywhere.com/in/

Ashish is available on the links below:
Youtube Channel: https://www.youtube.com/channel/ashishbansalfoodie
Facebook: https://www.facebook.com/ashishbansalfoodie/
Twitter: https://twitter.com/ashishbansal_
Instagram: https://www.instagram.com/ashishbansalfoodie/
LinkedIn: https://www.linkedin.com/in/ashishbansalicfai
Email: ashish1234@gmail.com

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Music Credit: We use music from Purple Planet Music. Track : Ecstasy.